Customer is a leading Data Protection solution provider.
They have security software platform to let organizations track, visualize, analyze and protect their structured and unstructured data
Customer requested for the integration of their product with a leading Incident Response platform
Sacumen developed the Python based Functions for the Use cases shared by client. Also the resolving methods (eg: get User id by providing Username) will be developed as required. Functions simplify development of integrations by wrapping each activity into an individual workflow component
Each customer can create its own custom playbook using these functions as part of workflow
Use cases involved information retrieval, triggering action on client’s platform based on certain rules/alerts, update/close tickets based on certain conditions/attributes