Customer
Managed Security Services Provider
Enhanced the SIEM product with SOAR capabilities with 50% scalability
Results
30%
Faster Build-to-Release Cycle Time
60%
Faster MTTR with Automated Playbooks
3X
Boosted Analyst Productivity
2X
Faster Threat Detection
Service Portfolio
Product Advancement
Customer Pain Points
How did we resolve customer pain points?
Playbook Execution
Upgraded legacy SIEM to support playbook execution via Microservices.
Automated Process Integration
Integrated a business process engine for rule-based playbooks.
Action Based on Historical Data
Enabled actions or responses based on past alarm data.
Playbook History Tracking
Developed a system to track execution and associated responses.
Optimized Build-to-Release
Improved cycle by reusing response actions from legacy SIEM.
